Infrastructure Engineer

Full Job Description

Job Title: Infrastructure Engineer 

Location: Hybrid working from Bolton Head Office

Contract Type: Permanent

Hours: 37.5 hours per week

Salary: £40,000 - £45,000 dependent on experience 

Closing date: 2nd August 2024

Our Core Benefits include: Up to 39 days annual leave (including BH, One Moment in Time day and opportunity to buy 5 extra days), Minimum 9% Contributory Pension, Life Assurance, ‘The Hub’ discount marketplace, EAP, Occupational Health, Sick pay, Family Friendly leave, Expenses and Mileage, Tech Scheme.

*We recently made our 4-day working week permanent! Once you pass your probation at NFG, you will be part of our 4-day working week scheme, based on performance. This means you will do 80% hours for 100% pay!*

This is a fantastic opportunity to join the National Fostering Group as an Infrastructure Engineer. 

About the Group

Its official, we have been rated as a Great Place to Work 2024! 

88% of employees at National Fostering Group say it is a great place to work, compared to 54% of employees at a typical UK based company! Please read more about why our employees love working here: https://www.greatplacetowork.co.uk/certified-company/1574411 

With over 20 years’ experience, National Fostering Group is the largest independent children’s fostering group in the UK with a community of over 3,000 foster carers. We support just over 4,000 cared for children through 31 agencies across the UK.

As a Group, we work with Local Authorities to provide the highest quality of care for children and young people. All of our fostering agencies are officially recognised by Ofsted, Welsh and Scottish regulators as either ‘Outstanding’ or ‘Good’ which we are extremely proud of.

About the Role

As the Infrastructure Engineer you will provide escalated Service Desk & Infrastructure support services alongside a team of experienced technicians. You will be responsible for supporting and managing the IT Infrastructure of the Company including resolving complex issues, managing, and working on projects and supporting the business in making sure the infrastructure is fit for purpose. You will put a key focus on the support, maintenance, and upgrade of Infrastructure services across our estate whilst providing excellent customer service. 

A full list of responsibilities can be found in the attached Job Description.

Who we are looking for

The successful candidate will be an experienced IT professional with previous experience in a 3rd line support role within a technical support desk or MSP. You will be proficient in managing Windows Server and Desktop environments, Active Directory, and Microsoft 365/Azure platforms and skilled in networking, virtualization, LAN/WAN technologies, and firewall configuration. 

The Infrastructure Engineer will be knowledgeable in MDM, MDT, SQL, and cyber security principles, with hands-on experience in AV/EDR/MDR solutions and Azure SSO. You will have the ability to problem solve, prioritise and provide excellent customer service on complex issues. 

A full list of requirements can be found in the attached Job Specification. 

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities Employer.