Referral Coordinator

Full Job Description

Job Title: Referral Coordinator

Location: Lords Court, Cricketers Way, Basildon

Contract Type: Permanent

Hours: 37.5 hours per week

Salary: £23,500 per annum

If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children and young people, we have the role for you!

We have a fantastic opportunity for motivated and enthusiastic Referral Coordinator to join our team at the Basildon Office, who will part of making positive contributions to changing the lives of children and young people.

About the Group

We are the National Fostering Group – the UK’s largest independent fostering family.

With over 20 years of experience in foster care, we are committed to finding dedicated foster parents able to provide a safe and supportive environment for children and young people across the UK.

Our family of over 30 specialist, independent fostering agencies cover the entire UK by supporting communities locally. Whether that be children and young people or potential foster carers looking for short or long-term foster placements, our expert teams work closely with Local Authorities and Trusts across the country to find the perfect fostering opportunities.

In England, we are proud of the fact that 100% of our regional fostering provisions have been officially recognised by Ofsted as either ‘Outstanding’ or ‘Good’. Our high standards are replicated and equally highly regarded by the Care Inspectorate for Scotland and the Care Inspectorate Wales.

Who are we looking for?

We are seeking a motivated, enthusiastic, and conscientious team player who has a passion to be part of changing children’s lives for the better!

Based in our Basildon office, you will work within the Referral Hub whereby your role is to safely match Looked After Children to our pool of dedicated foster carers.

This is a busy, demanding, customer facing role where you should be able to demonstrate effective multi-tasking and decision-making skills. We are looking for someone who is assertive, shows good initiative, and willing to take ownership of tasks, in addition to excelling in building positive and strong working relationships - Communication skills are key! The ideal candidate will hold the ability of working under timely pressures whilst providing excellent customer service with a variety of people at different levels, working alongside colleagues, Foster Carers and Local Authorities.

Ideally you will have experience or understanding of Looked After Children, and/or Local Authority structure and needs, particularly in the provision of services for children and young people, though this is not essential.

You will however need to be self-motivated and dynamic to work efficiently and creatively both alone, as part of a team, and remain calm under pressure.

But what else is in it for you? Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

• Up to 39 days annual leave each year (25 base entitlement + 1 One moment in time + 8 bank holidays + ability to buy up to 5 extra days)
• Life Assurance
• Pension scheme with options to increase your contributions
• “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

• A wide range of health, wellbeing, and insurance benefits
• 100’s of discount options valid in the UK and abroad
• Cycle to Work Schemes
• Electric Car Purchase Scheme
• Critical illness cover

And that’s not all, we place the outcomes of the children and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities employer.