Administrator

Job Title:  Administrator

Contract Type:  Permanent 

Hours: 37.5 hours per week

Location: Office Based from our Elland office

Salary:  up to £25,062 per annum 

About National Fostering Group

Its official, we have been rated as a Great Place to Work 2025! 

83% of employees at National Fostering Group say it is a great place to work, compared to 54% of employees at a typical UK based company! Please read more about why our employees love working here: https://www.greatplacetowork.co.uk/certified-company/1574411 

With over 20 years experience, National Fostering Group is the largest independent children's fostering group in the UK with a community of over 2,500 foster carers.

As a Group, we work with Local Authorities to provide the highest quality of care for children and young people. All of our fostering agencies are officially recognised by Ofsted, Welsh and Scottish regulators as either ‘Outstanding’ or ‘Good’ which we are extremely proud of.

We also offer a 4 day working week - this means 80% of the hours for 100% pay! This will be given following a successful 6 month probationary period and is a performance based benefit. 

About the role

We have a fantastic opportunity for a motivated and enthusiastic Administrator to join our team at NFA North. The successful candidate will be responsible for providing a comprehensive administrative service to the team to ensure an effective and efficient service.

You will be required to provide a high-quality administration service to all internal and external stakeholders, including meeting and greeting and being the first point of contact for telephone calls.

This is your chance to join a high achieving team at NFA North.

Who we are looking for

You will have experience of working within an office environment and supporting a busy team. The successful candidate will need a good working knowledge of Microsoft Office applications, including Microsoft Excel to create reports.  It is important that you are able to work efficiently within a fast-paced environment. You should have the ability to meet tight deadlines and work calmly under pressure.

We are looking for someone who can demonstrate a willingness to learn and develop your own personal skills and capability though on-going training as agreed with your line manager. 

Key Responsibilities

• Provide a comprehensive administrative service, including the provision of information and appropriate support in accord with procedure and in response to requests, liaising with colleagues were necessary
• Deal quickly and efficiently with telephone calls and emails, transferring them through to the relevant person or department and advising managers of any important issues or of any matter concerning child protection
• Provides a confidential and effective point of contact for the agency.
• Supports the team and managers with any additional tasks such as minuting, projects and research.

Essential Criteria

• Experience within an administrative role
• Strong IT skills
• Good communication skills, both spoken and written
• Willingness to learn and happy to undertake professional training where necessary
• Team player

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities Employer

Job ID:277707